Common queries answered
Frequently asked Questions
We ship from our partnered warehouses & factories located in China. Please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
It will usually take 7-20 business days for all orders to arrive. Shipping times vary based on customer location and from product-to-product; based on demand and shipping location.
It will take usually up to 3 business days, while, in peak times, it may take up to 5 business days to dispatch.
Triple yes! We want the whole world to enjoy our products!
YES! We offer completely FREE shipping on ALL our products!
Our company’s headquarters are located in the UK, while our warehouses and vendors are scattered across China, USA and Europe.
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders.
Please contact us if you don’t receive one within 24 hours.
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex.